Welcome

This blog represents most of the newspaper columns (appearing in various Colorado Community Newspapers and Yourhub.com) written by me, James LaRue, during the time in which I was the director of the Douglas County Libraries in Douglas County, Colorado. (Some columns are missing, due to my own filing errors.) This blog covers the time period from April 11, 1990 to January 12, 2012.

Unless I say so, the views expressed here are mine and mine alone. They may be quoted elsewhere, so long as you give attribution. The dates are (at least according my records) the dates of publication in one of the above print newspapers.

The blog archive (web view) is in chronological order. The display of entries, below, seems to be in reverse order, new to old.

All of the mistakes are of course my own responsibility.

Thursday, December 1, 2005

December 1, 2005 - Wal-Mart suffers blistering criticism

After college, I sold shoes for awhile. I was good at it, too. I broke some regional sales records, and got offered a manager position.

But I was young and restless, and really didn't want a career in a shopping mall. So I hit the road with a pair of shoes I sold myself.

And those shoes gave me blisters so bad that by the time I got to my uncle's in the Arkansas Ozarks, I could barely walk.

So my aunt took me to a big new store that had just opened up in Fayetteville. I'd never heard of it, but my aunt said the prices were great.

It was called Wal-Mart.

I did indeed find a pair of good, cheap sneakers there. I wore them, very comfortably, the whole time I worked as "mud man" (cement mixer) for my uncle, a stone mason.

For most of my kinfolk, Wal-Mart was a godsend. It offered a lot of things that weren't to be found within an hour's drive. And it was affordable.

Since then, that formula (big selection, convenient and cheap) ensured that Wal-Mart spread swiftly, first throughout the rural south, and then ... everywhere.

The results have been mixed. Wal-Mart is admired by some as the leanest, meanest example around of good, old-fashioned American entrepreneurship, mixed with a savvy grasp of international economics.

And it is detested by others as the destroyer of small town infrastructure, the death knell of locally-owned and economically diversified downtowns, and worse.

Which view is correct? That's an excellent question.

A few weeks ago, a group holding the latter view booked one of our meeting rooms. They showed a movie ("Wal-Mart: the high cost of low price") and talked about it.

Shortly afterward, a local resident, holding an opposite view, complained to the town government about the event -- a complaint forwarded to me.

What I wrote him was (roughly) this:

* on the one hand, the library isn't responsible, or culpable, for the views expressed by people who book public spaces.

* on the other hand, I am delighted to have the library host discussions about controversial issues.

Good questions deserve good debate. Why not at the library?

I jumped into our catalog to see what we've got on the topic. Here are just two representative titles:

* "The Wal-Mart decade: how a generation of leaders turned Sam Walton's legacy into the world's number one company," by Robert Slater, and

* "In Sam we trust: the untold story of Sam Walton and how Wal-Mart is devouring America," by Bob Ortega.

Thinking about this reminded me of several things. First, I recently nominated Reggie Rivers for a library award for his writings against censorship. When receiving this award he commented that we need the First Amendment to protect /offensive/ speech. Why?

Because inoffensive speech doesn't need protection. You can stand on the corner and proclaim your tender affection for butterflies, and nobody cares.

Second, I can't help but notice that our media bristles with critiques of public education, and endless varieties of "bureaucratic government." We take that as a given, as a right, and even as a commonplace. Who complains about it?

But it seems criticism is not constrained only to the public sector. There are problems, and issues, in the private sector, too.

My own view is that public sector or private, any human institution will exhibit some behavior that is wholly admirable, and some that is not. It's a good topic for a library program, whether we are direct sponsors, or not.

And maybe it's not a bad thing for the private sector to take a walk in the public sector's shoes every now and then. If only for the blisters.

Thursday, November 17, 2005

November 17, 2005 - DC8 is the best

I know people have wondered for years just what happens when somebody walks into the library with a question about local history. Well, now, thanks to Douglas County's government cable TV station, DC8, all our secrets have been laid bare.

It's in their recent "Kit Carson's Last Campfire," an original musical detailing the real story of Kit Carson in Douglas County. When challenged, the staff of the Douglas County History Research Center springs into action.

There's the usual white glove inspection, of course, then, moving with the smooth precision of a synchronized swim team, battalions of reference librarians and archivists take to the stacks, their well-oiled carts bristling with fresh supplies.

There, as has happened so many times before, we burst into song. And the answers appear.

Well, OK, maybe it's not EXACTLY like that. But the folks at DC8 have indeed captured the truth: we don't just answer questions. We do it with style.

Since DC8 has revealed the secret of our success (DISCIPLINE, and a dab of irreverence), turnabout is fair play.

At the end of October, according to a recent press release, "DC8 team members brought home seven Emmy Awards in four categories from the National Academy of Arts and Sciences Heartland Region Emmy Awards Ceremony."

Yes, that's the real deal. These are the genuine (albeit regional) Emmys, established by the National Television Academy in 1947. DC8 took awards in the Chapter of the Academy that includes almost all of Colorado, Oklahoma, Kansas, and Nebraska -- and a little sliver of southeast Wyoming. This is called an "Area Emmy Award."

In addition to the piece on Kit Carson (in which our staff cavort -- after hours, I might add), the library is also featured in another production. Called Lunchbreak, this is DC8's altogether innovative new interview program. The idea is this: Steve Capstick swings by in his pickup truck and grabs a guest. Then they drive around for awhile and talk.

As anyone who has ever taken a long car drive knows, this isn't a bad setting for frank conversation. It's not your usual "talking heads in the studio" sort of thing. Steve has the "everyman" gift. He's easy to talk to. And he asks serious, thoughtful questions in a casual way.

I had the honor to be the first interview in the series, and that session (on censorship) garnered an Emmy for:

* Steve Capstick, host.
* David Schler, Producer.
* Frank Bokoksi, Editor.
* Jess Stainbrook, Executive Producer.

It beat out the nominations for Ron Zappolo and Fox 31, to the delight of DC8 staff, and the consternation of the competition.

The library has enjoyed its relationship with DC8. This award winning group (and this is not the first year they've brought home some Emmys) has dedicated itself to something worthwhile.

They are telling the story of Douglas County.

In order to do that, they dig into the alternately quirky and moving history of our area. So we see them at the library fairly often. (And look for their productions on our shelves.)

But even more than being diligent researchers, their real talent lies in the finding and "framing" of a story. The interview program in a pickup. The exploration of a UFO or Bigfoot sighting. The following of a coal train.

DC8 is NOT your typical government television, and that makes it interesting and watchable.

Douglas County has reason to be proud of this troupe of funny, yet thoroughly professional, storytellers. They just might do for Douglas County what Garrison Keillor did for Lake Wobegone.

Thursday, November 10, 2005

November 10, 2005 - library of the future matters for what doesn't change

Recently, I wrote an article for a professional magazine about "the 21st century public library."

I outlined the broad process through which most public buildings are designed and constructed. The idea was to give librarians who haven't gone through all this a template to follow and to tweak.

Since then, I've been thinking more generally about the question, "What will tomorrow's library look like?"

Most futurists run wild with this kind of question. They want to talk about all the things that will change, the things that will be different.

Here's what I think: the heart of our business will not change. The library will continue to be, at its core, a public place where books and people come together.

The shape of the book has evolved and multiplied. We have books on tape, books on CD, books as downloadable mp3 files, and ebooks. But for the foreseeable future, the common hard- and softback book is cheap, handy, and remarkably durable.

Like many other libraries around the country, we have been experimenting with various merchandising techniques. In one respect, the public library is taking a step closer to the bookstore.

Our computer system lets us track exactly what the public wants. Eighty percent of that is the really popular stuff. Tomorrow's libraries will buy in bulk, using "just in time" delivery methods.

Those same statistics have conclusively demonstrated something else: when we display our materials face out (as opposed to spine-out), they move a whole lot faster. At our Lone Tree Library, for instance, it is not uncommon for us to have to refresh our displays 14-16 times in a day.

The activity of making alluring public displays of new materials is many times more effective than our more traditional production of bibliographies and bookmarks. One big purpose of librarianship is to move those materials. Books belong in hands and hearts, not on shelves.

We carry more than books, of course -- although maybe "of course" is a little self-delusional. I referred last week to a recent international study. MOST people still don't know that libraries have online databases, which are a significant public expenditure, and provide high quality information 24 hours a day. We've got to work on that.

Many people are still amazed to find videos and CDs in libraries, too.

So if public libraries are becoming more "business like," and more sensitive to new formats, then what differentiates them from commercial book, movie, and music sellers?

There are at two answers.

First, although we may see all public libraries tilting toward livelier and more popular collections, there will still be, at least in larger buildings, a DEPTH of collections.

That is, you will be able to find the classics not available elsewhere. You'll be able to find the definitive works in a field, even if they are no longer current. You'll be able to find the series that prove perennial.

Second, and perhaps most important, public libraries will continue to be public space, staffed by conscientious public servants. While there is certainly an economic dimension to our lives, we are more than mere consumers.

The glory of the public library is that everyone walks through the door an equal: the rich man is the same as the poor, the old the same as the young. All have the same right to ask questions, to seek information, to receive the intelligent and courteous service of experts.

Many things will change in libraries. But that will never change.

Thursday, November 3, 2005

November 3, 2005 - libraries are going global

Recently, I was elected to something called the OCLC Membership Council. OCLC is a company that has been around for over 30 years, since the dawn of library automation.

Nonetheless, OCLC is a little hard to define. It is...

* A world-wide libary catalog. OCLC is used by librarians in 109 countries to describe over a billion books, music and film recordings, theses, photographs, and other documents.

* A purveyor of "e-books." These are electronic texts, readable, searchable, and even downloadable to your PC or handheld. OCLC, through something called netLibrary (and available through our website at www.douglascountylibraries.org) now boasts over 100,000 titles -- about the stock of Cherry Creek's Tattered Cover store or a medium sized public library.

* A supplier of various professional tools for librarians. For instance, librarians might pay for a service to compare local holdings to those of another library, and thereby discover "holes" in various subjects.

* The developer of various new tools for library staff and users. OCLC recently answered its 1 millionth online reference question. That's a service that puts a real librarian online, 24/7. (We use a similar service, although not from OCLC.)

* A researcher. At the OCLC meeting I just attended, I saw presentations concerning attitudes about libraries by savvy computer users around the world. (And I learned that even technically savvy users still aren't aware of all kinds of library services available locally.) I also saw an analysis of the five big libraries recently targeted for "digitization" (copying from print to electronic image) by Google.

* A "collaborative." That's library jargon for "people, sharing." There is a pooling of information, expertise, and materials among members.

* A for-profit company trying to solve a puzzle: how to grow from a national to an international company.

In Colorado, OCLC services are brokered -- along with various other services -- by yet another company, BCR. OCLC services are also sold in those 109 countries around the world.

On the one hand, national sales are flat. International sales are growing.

On the other hand, the base of sales is some 6-8 times greater in the U.S.

It's a conundrum. Is ANY company truly local these days? Look at the labels of your clothing. Consider the origin of any piece of equipment you use, from computers to car parts.

I'd read a great deal about companies moving off shore to take advantage of cheaper labor, and I've wondered about the effect of all that. But if other countries can sell to us, surely we can sell to them.

Many of our speakers were from other lands. They talked about a dual truth: many people turn their backs when they see an American passport. On the other hand, libraries are credible, neutral, even in other countries.

Most of our speakers agreed that there may be no one right way to do business globally. It takes local knowledge, cultural sensitivity, and a far greater familiarity with multiple languages than is possessed by most Americans.

OCLC has made extraordinary progress in establishing a planetary library catalog -- of materials using the Roman alphabet. But that just scratches the surface of humanity's works.

Can OCLC live up to the promise of one of its premier products, WorldCat? It will take some doing. But I like the idea of libraries being at the forefront of international bridge-building.

Friday, October 28, 2005

October 28, 2005 - Faulkner stinks

Last week, I took a few days off to give a talk at a library conference in Jackson, Wyoming.

I decided to drive. The library had gotten a complaint about a multiple-CD book, and this would give me a chance to listen to it.

The name of the book was "Light in August," by William Faulkner. Somehow, I'd never gotten around to reading Faulkner before.

I remember the night (right before the test, as it happened) when I realized I'd probably better get going on Moby Dick. Then, to my astonishment, I got hooked, and spent the whole night reading it, and in fact aced the test. A wonderful book!

That's been my experience with most of the classics. That's why they're classics.

About the only one I really disliked was "Ethan Frome," by Edith Wharton. (I once found a two sentence summary I still think nailed it: "I met a man named Ethan Frome. His life sucked.")

Now there are two. I have been listening to "Light in August" for almost 18 hours, and it makes me want to scream.

Has there ever been a more mannered, maddening, mumbling author? Has there ever been a fictional universe so inhabited by profoundly brain-damaged people? Has there ever been an omniscient narrator so clueless about his own characters?

Mannerisms: "His voice ceased." "Her voice ceased." Faulkner is the only writer I've run across whose idea of dialog is to tell you that somebody has STOPPED talking. Over and over and over.

Inhabitants: the characters chew on some perfectly ordinary phenomena for a chapter or two, then finally SAY, "Huh." Then their voices cease. They watch the dust behind a wagon for awhile. Then they commit an act of incomprehensible violence.

Omniscience: look, Faulkner created these people, right? He can make them say, or do, or want, anything he pleases. But in virtually every scene, he starts opining about POSSIBLE motives for his characters. "Perhaps Joe was thinking [something improbable].... Or perhaps not." Well, which is it? If it's stream of consciousness, fine, OK, swell, but are we talking the AUTHOR'S stream of consciousness? If so, shouldn't the author BE conscious?

Oh, and on occasion, Faulkner waxes philosophic. I studied philosophy for years. I got a degree in it. It is my expert opinion that Faulkner is absolutely unintelligible.

Then there's the story itself. There is not one single person in this book I would choose to spend 5 minutes with. And I have now been in their unrelieved company for 18 hours.

Maybe I'm being too subtle here. I hate this book.

But here's the kicker. Somewhere out there, I just KNOW one of you is thinking, "But I LOVE Faulkner! He's my favorite author! And 'Light in August' is my favorite book!"

OK. Fine. We've got it. Come and get it.

I finally had to cheat and look up the ending in Cliff's Notes because I could not stand to subject myself to another minute of the genuine article. (Cliff's Notes, incidentally, are available from our website, 24/7, and for free, if you've got a library card.)

According to Cliff's Notes, "Faulkner is considered one of the world's greatest novelists." I WEEP for mankind.

Friday, October 21, 2005

October 14, 2005 - Masons value private and public sector

My grandfather spent all this life as a business man. He dropped out of 10th grade to support his disabled mother. For awhile, Granddad worked through a correspondence course to become an attorney. Then the Depression hit.

So though he never became a lawyer, he got a taste for self-education. He remained a voracious reader.

Most of his working life, he drove a pastry truck, and considered himself lucky to have the job. Eventually, he wound up in appliance sales at a big department store, where he worked until his death at 72.

I tried to visit him every summer. Sometimes, I talked my folks into leaving me there for an extra week. I was crazy about Granddad.

For one thing, he would take me with him to meet his friends. He taught me the importance of a handshake. I got to practice it with the local police chief, the fire chief, the mayor, and even the library director. Granddad knew them all, and made a point of taking me to their offices.

Once, while walking together down the street, Granddad stopped me in front of a fire hydrant. "How do you think that got there?" he asked me. I admitted I didn't really know.

Then he talked me through all the things it took to have a working hydrant: a water supply, installation and maintenance, regular checking. It was a complex system that existed for a reason, he said: to help save lives and property in the event of an emergency.

"Whenever you walk past a hydrant, or a streetlight, or even a mailbox, just stop and think about all the thought, effort and purpose behind it."

I realize now that Granddad was giving me practical civics lesson. He put a face on politics, talking about the people that held office, and how much work it was to get it. He talked about the many people, of many skills and backgrounds, necessary to translate plans into working systems.

He was a business man who understood the value of the public sector.

Here's another thing not often noticed. On occasion, I run across building cornerstones and plaques placed by the Masonic Lodge in Castle Rock. I like seeing those plaques -- they communicate a sense of continuity and tradition, of consecration to a use.

There is a plaque at the Chamber of Commerce. There's one on the police station. There's one on the Philip S. Miller Library. There are others.

The Masons also occupy one of my favorite buildings in the county, the former First National Bank, located on the corner of 3rd and Wilcox. It was originally built in 1904, faced with rhyolite, and designed by former Denver architect George Louis Bettcher.

Along with developer Brad Brown, I was a guest there recently. We each had the unexpected privilege of being recognized as the "Man of the Year" -- Mr. Brown in the private sector, and me in the public.

There are many traditions in our culture. But I think the idea of an interdependence between private and public sector, each with its distinct, but important roles, is something that today's society doesn't "get" very well.

I'm grateful to my Granddad for being the first to clue me in, and to the Masons, both for their kindness to me, and their dignified acknowledgment of the civic significance of key buildings in our county.

Friday, October 7, 2005

October 7, 2005 -- Douglas County Libraries support C and D

During the recent recession, the Colorado State Legislature reduced state funding for libraries by almost 79%. Libraries were not, of course, the only services to take a hit.

That recession, along with various competing mandates -- federally mandated increases in Medicaid funding, State Constitutionally mandated increases in education funding, and TABOR mandated tax cuts -- meant that there simply wasn't enough money to go around.

Acting to head off what was called "the perfect fiscal storm," a coalition of State Senators and Representatives, as well as the Governor, crafted two proposals called Referenda C and D. In brief, C permits the state to keep, rather than refund, the TABOR refunds over the next five years. D is a bonding question that articulates how the money will be used for various, mostly capital, projects.

The Referenda have garnered a lot of attention. Given the importance of the question, the library district spoOctober 7, 2005 -- Douglas County Libraries support C and D

During the recent recession, the Colorado State Legislature reduced state funding for libraries by almost 79%. Libraries were not, of course, the only services to take a hit.

That recession, along with various competing mandates -- federally mandated increases in Medicaid funding, State Constitutionally mandated increases in education funding, and TABOR mandated tax cuts -- meant that there simply wasn't enough money to keep funding many other programs at historic levels.

Acting to head off what was called "the perfect fiscal storm," a coalition of State Senators and Representatives, as well as the Governor, crafted two proposals called Referenda C and D. In brief, C permits the state to keep, rather than refund, the TABOR refunds over the next five years. D is a bonding question that articulates how the money will be used for various, mostly capital, projects.

The Referenda have garnered a lot of attention. Given the importance of the question, the library district sponsored or co-sponsored four debates.

At Lone Tree, Representative Ted Harvey squared off against Brad Young, former (Republican) chair of the State's Joint Budget Committee. At Highlands Ranch, Young debated Richard Randall of the Libertarian Party. At Parker, Senator John Evans sparred with Greg McKnight of the Colorado Department of Transportation. Finally, at the Philip S. Miller Library in Castle Rock, the Chamber of Commerce co-sponsored a debate between Senator Tom Weins and House Majority Leader Andrew Romanoff.

The library has been pleased to offer its space as the civic square, where citizens can find easy access to some of the key players in this issue.

Based in part on the information revealed from these debates, based in part on analysis provided by the Colorado Association of Libraries, based in part on discussions with other Douglas County entities, the Board of Trustees of the Douglas County Libraries has chosen to take a stand on this issue: it urges the endorsement of C and D.

It is not alone. While most of our Douglas County representatives (excluding only Representative Jim Sullivan) oppose the measures, many of the citizen leaders of various local governments support C and D. So do many business people -- for instance, the Boards of various Chambers of Commerce, and economic development councils.

That's a curious division between local community and state representatives.

I've given a lot of thought to this lately. I moderated a couple of the debates above, and learned that there are two distinct ideas of government out there. One of them is predicated on distrust. Allow politicians to decide nothing; mandate everything through direct citizen initiatives to change the Constitution. Of course, that's what got us mandates to both increase spending, and reduce revenue.

Another view is that representatives should be held accountable for their decisions, both to maintain a balanced budget, and to provide services essential to the well-being of the people who elected them. But that requires paying attention to the decisions those representatives make. It also means understanding the limits of their authority -- and that can be a complex thing.

A good place to start is the library website. Go to www.douglascountylibraries.org. Then click on "Douglas County and Community." At the bottom of that page, you'll see "Making Democracy Work." This link takes you to a comprehensive collection of links for voter registration, political candidate information, and issue analysis.

The library would like to thank our speakers for their time and participation in this vital civic discussion. Finally, the Douglas County Libraries strongly encourages all citizens to get informed -- and to vote! nsored or co-sponsored four debates.

At Lone Tree, Representative Ted Harvey squared off against Brad Young, former (Republican) chair of the State's Joint Budget Committee. At Highlands Ranch, Young debated Richard Randall of the Libertarian Party. At Parker, Senator John Evans sparred with Greg McKnight of the Colorado Department of Transportation. Finally, at the Philip S. Miller Library in Castle Rock, the Chamber of Commerce co-sponsored a debate between Senator Tom Weins and House Majority Leader Andrew Romanoff.

The library has been pleased to offer its space as the civic square, where citizens can find easy access to some of the key players in this issue.

Based in part on the information revealed from these debates, based in part on analysis provided by the Colorado Association of Libraries, based in part on discussions with other Douglas County entities, the Board of Trustees of the Douglas County Libraries has chosen to take a stand on this issue: it urges the endorsement of C and D.

It is not alone. While most of our Douglas County representatives (excluding only Representative Jim Sullivan) oppose the measures, it seems that most of the citizen leadership of various local governments support C and D. So do many business people -- for instance, the Boards of various Chambers of Commerce, and economic development councils.

That's a curious division between community and representative.

I've given a lot of thought to this lately. I moderated a couple of the debates above, and learned that there are two distinct ideas of government out there. One of them is predicated on distrust. Allow politicians to decide nothing; mandate everything through direct citizen initiatives to change the Constitution. Of course, that's what got us mandates to both increase spending, and reduce revenue.

Another view is that representatives should be held accountable for their decisions, both to maintain a balanced budget, and to provide services essential to the well-being of the people. But that requires paying attention to the decisions those representatives make. It also means understanding the limits of their authority -- and that can be a complex thing.

A good place to start is the library website. Go to www.douglascountylibraries.org. Then click on "Douglas County and Community." At the bottom of that page, you'll see "Making Democracy Work." This link takes you to a comprehensive collection of links for voter registration, political candidate information, and issue analysis.

The library would like to thank our speakers for their time and participation in this vital civic discussion. Finally, the Douglas County Libraries strongly encourages all citizens to get informed -- and to vote!